07914 821 259


Welcome to the Parkside Osteopathy Frequently Asked Questions. Here you will find answers to the common questions asked about our services.

Do I need a GP referral letter?

No, anyone can see an Osteopath.  If you are planning to use private health insurance please check with them first as they often require referral letters.

Should I expect any side effects after treatment?

You may feel tender after your treatment.  The majority of clients see symptom improvements within the first 24 hours post treatment.  Some describe a feeling of muscle soreness similar to that of having done a good workout.  This can last 24-48 hours.  However, if you are concerned, or are experiencing any sickness or dizziness, please get in touch.  

What is your cancellation policy?

Whilst I appreciate that sometimes priorities can change, 24 hours’ notice would be preferable to cancel or reschedule your appointment.

Can I use my insurance cover at Parkside Osteopathy?

I am registered with most major insurance companies; however I only invoice a few directly. Please call or email to check whether I can invoice your insurer directly.  If I am unable to claim directly, I can provide you with an invoice in order for you to claim reimbursement.

How many treatments will I need?

The goal of osteopathy is to find health.  The time it takes to achieve this is often dependent on your symptoms and your general health and wellbeing.  As a general rule long standing conditions usually take more time to improve or resolve than recent injuries.  We will discuss your particular situation and I will give you an idea of how many treatments may be needed.  I do find that most people feel improvement within 2-3 sessions and some only need 1.  Some people find it useful to come back at regular intervals for maintenance treatments.   

Can I bring someone with me?

Of course! You are most welcome to bring anyone to your appointment.  You will need to answer questions about your health and medical history so please make sure you are comfortable talking in front of your companion/s.  I understand that some people may need to bring babies/children along.  Whilst this isn’t ideal (as it can be hard to relax fully) I am happy to accommodate you and work with you in any way I can. I can even provide toys to keep them occupied.

If you are under the age of 16, you cannot be treated without your parent or guardian present.

Will treatment hurt?

It shouldn't hurt. Some techniques can feel a bit uncomfortable especially if your joints or muscles are already tender.  I can usually tell when I am working somewhere particularly painful and will always work with you to find the best approach.  There are a number of techniques that can be used, so if you are finding something uncomfortable please let me know and I will take a different approach.  Please feel free to ask questions throughout your appointment as feedback and good communication are vital to your recovery.

Do you have to click my back or neck?

No! There are many techniques that can be used and although manipulative techniques themselves can be beneficial, and often gentle, they are not suitable for everyone.  If you don't want to have your joints manipulated, then I will happily use alternative techniques. 


Contact us

Call: 07914 821 259
Email: robyn@parksideosteopathy.co.uk

Visit us

Room 401, 4th Floor,
Parkway House,

Sheen Lane,
East Sheen, London
SW14 8LS

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